Terms & Conditions of Sale
TERMS AND CONDITIONS OF SALE
All goods and services purchased from Australian Insulated Panels (AIP) and any of its divisions are sold subject to the following terms and conditions of sale. These shall prevail over any other documents, terms, conditions, or communications, except in the case of a written agreement signed by both the Customer and AIP. This is subject only to such terms, guarantees, indemnities, or obligations as are implied by law and which cannot be excluded.
Price & Goods and Services Tax (GST)
Prices are current at the time of order or supply unless otherwise agreed upon in writing. Any applicable GST or other government charges on the supply of goods and/or services will be payable by the Customer.
Payment
Payment for goods and services from AIP is due prior to delivery, except for Customers with an account, for whom payment must be received by the last working day of the month following the month of invoice. Goods and services are sold at list price, and any discounts are conditional on timely payment. Late payment will result in the full list price becoming payable.
The Customer is not entitled to withhold any payments to AIP, even in cases of defective goods, delays, or other issues unless otherwise agreed upon.
Orders and Cancellations
AIP may, at its discretion, refuse to supply goods or services for any reason. Once an order has been accepted, cancellations, variations, or suspensions are only permitted with written consent from AIP. Orders that have been received or delivered cannot be returned or refunded unless otherwise agreed. In cases where there is a discrepancy between an order placed by telephone and a subsequent confirmation by the Customer, the invoice will prevail.
Limitation of Liability
AIP may provide estimates of dimensions and quantities based on plans or information provided by the Customer. However, these estimates are indicative only, and the Customer is responsible for independently verifying dimensions and quantities. AIP will not be liable for errors in estimates or for design, dimension, installation, or usage advice.
It is a condition of sale that any descriptions or specifications provided by AIP are for general purposes only and do not constitute a guarantee of fitness for any specific purpose unless explicitly specified in writing.
AIP is not liable for delays in delivery, partial delivery, or failure to deliver due to any cause and will not be responsible for any resulting financial losses, penalties, or damages incurred by the Customer.
Delivery
Unless otherwise agreed upon, the Customer is responsible for unloading goods at the delivery site. AIP is not responsible for damages resulting from the unloading of goods by the Customer or their agents. If a site is unattended or inaccessible, goods will be unloaded at the closest accessible location, and AIP’s documentation will serve as conclusive evidence of delivery.
The Customer indemnifies AIP for any claims arising from loading or unloading goods. If AIP or its agents are requested to enter a property for delivery, AIP accepts no liability for any resulting damage. Delivery charges apply as per AIP’s standard rates, with additional fees applicable for deliveries of lengths exceeding 9 meters.